We reserve your appointment time especially for you. We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. When an appointment is canceled with short notice or missed entirely, we not only lose your business, but also the opportunity to offer that time to another client.

• All appointments must be reserved with a valid credit card. If you are unable or prefer not to keep a credit card on file, a 50% deposit of the service amount will be required to reserve your appointment.

• Cancellations or rescheduling with less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount.

• No-shows will be charged 100% of the reserved service amount. After a no-show, future appointments must be prepaid in full and will be non-refundable.

• For appointments booked less than 24 hours in advance, cancellations must be made at least 4 hours before the appointment time to avoid a 50% cancellation fee.

• Late arrivals may result in a shortened treatment time so that the next client’s appointment is not delayed.

• In the event of an unforeseen emergency, the cancellation fee may be waived at our discretion if you contact us by the original appointment time and reschedule your appointment within 10 days of the original appointment date. Failure to contact us by the original appointment time will result in the applicable cancellation or no-show fee.

Our online booking system does not allow cancellations or rescheduling within 24 hours of your appointment. If you need to make a change during that time, please call or text us at 270-681-7655 as soon as possible.

Thank you for your understanding and for respecting the time reserved especially for you.